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Snip & Save Weekly Newsletter 16.01.2025

📅 Pre-Booking: The Secret to Salon Success in 2025

Welcome to Snip & Save—your trusted guide to thriving in the UK salon industry.

Styled for Success

BEAUTY TECHNOLOGY

Small beauty businesses face a pressing challenge with AI, as discussed by Victoria Brownlie. The beauty sector, dominated by microbusinesses, sees AI as transformative with virtual try-ons and customer analytics. Yet, these smaller firms often lack the resources and know-how to integrate AI systems effectively. The Value of Beauty Report highlights this, noting a 25% rise in beauty SMEs from 2015 to 2022, underscoring the urgency for inclusive AI opportunities. It’s crucial that the Government's AI Opportunities Action Plan reaches these smaller operations, empowering them with the tools they need.

Moreover, AI can streamline business operations like product control and customer satisfaction, as demonstrated by successful examples like Lush's Digital Ethics and data analytics teams. For businesses, AI could serve as a virtual team member, handling menial tasks and thus freeing staff for creative work. The potential for personalised customer experiences through AI-powered digital try-ons is vast. Time for small businesses to unlock AI's full potential and realise growth—ways to unleash beauty's tech revolution await exploration.

BUSINESS ADVICE

How Salon Owners Can Secure Government Contracts

Did you know that selling to the government can be a great way to grow your salon business? While you might think of government contracts as being for big corporations, the truth is that the same procurement process applies to businesses of all sizes.

Gene Moran, president of Capitol Integration, helps businesses navigate the complexities of selling to the federal government. Here’s what salon owners need to know:
Government deals are "funded, not sold," meaning you need to find opportunities with allocated budgets. Think about the services you offer and see if there are any government departments or agencies that might need them.
The government buying cycle is long, so be prepared for a slow process. Start planning early and don’t get discouraged if it takes time to secure a contract.
You don’t have to go it alone. Experts like Capitol Integration can help you navigate the complexities of government procurement.

Before pursuing government contracts:
🔹 Do your research to see if there’s a need for your services.
🔹 Make sure funding is available for the type of work you do.
🔹 Develop a strong pitch that showcases the value you can bring to the government.

Liberis can provide funding solutions to help you manage your cash flow as you navigate the government procurement process.

TECHNOLOGY BUSINESS

The UK government is taking a bold step towards empowering small businesses with the launch of a £7 million AI fund, poised to transform daily operations across agriculture, transport, and construction. This initiative, drawn from the AI Opportunities Action Plan, is thrilling news for many sectors. From predicting strawberry yields to stopping potholes before they even begin, the range of applications receiving support is impressive. It's a bit like giving a crystal ball to town planners or a fortune-teller’s insight into tomorrow’s bakery sales – but with more science and less speculation. Businesses can reap benefits ranging from reducing waste to enhancing safety.

What stands out here is the practical application of AI technology, promising improvements in efficiency and productivity, which are enviable goals for any business. With initiatives like Oxford Cognitive Labs’ AI-driven bakery forecasts and BuildEco’s mould prevention model, the breadth of possibilities is boundless. This isn't just about technology for technology’s sake; it's about embedding these innovations into the very fabric of business operations, thereby driving economic growth. It's a testament to technology's potential to address real-world challenges, aiming to deliver a positive impact right across the UK economy.

Roots of Change 💡

BUSINESS NEWS

Kala Mccreadie, an award-winning hairdresser, has embarked on a new journey by opening Kala's House of Hair at 20 Upper Market Street, Haverfordwest. Previously, Kala has showcased exceptional talent, having been Carol Vorderman's stylist and her work featured in Paul Mitchell's manuals. Despite past setbacks, including the loss of her previous salon in Solva, Kala is optimistic about her third venture, bringing her expertise in natural colouring techniques like Balayage to clients in a welcoming environment.

Haverfordwest itself is on the cusp of change, a town teeming with potential. Kala’s determination to succeed resonates with her client's 98% recommendation rate on Facebook, highlighting both the quality of her services and the community's support. This new salon represents not just a fresh start for Kala but an opportunity for revitalisation within the town centre. Kala's House of Hair is not merely a salon; it’s a testament to resilience and a commitment to enlivening the local area with beauty and charm. As she warmly invites locals to visit, it’s clear that Haverfordwest is in for a delightful treat.

Cutting-Edge Trends ✂️

CLIENT RETENTION

Client retention is the heartbeat of any appointment-based business. This article offers eight actionable strategies to keep clients coming back, from personalising interactions to formulating loyalty programs and seamless online booking. Tailoring experiences through detailed client profiles and rewarding dedication with point systems not only enhances satisfaction but also nurtures loyalty. It's simple: make clients feel valued, and they'll return the favour.

Beyond immediate gains, consider broader engagement methods such as content sharing and flexible scheduling. Be it engaging newsletters or accommodating video calls, these tactics foster client loyalty by integrating seamlessly into their lives. Feedback isn't just a suggestion—it's a blueprint for meaningful improvements, turning visitor observations into enhanced services. Pair these strategies with membership deals, and your business isn’t just surviving; it's thriving. Implementing these nuanced approaches assures a cycle of return visits, cementing client relationships with both service excellence and practical incentives. Embrace these methods, and watch as client retention evolves from a challenge to a strategic strength.

BUSINESS STRATEGY

Pre-booking appointments can transform salon operations by maintaining a steady cash flow, even during slower seasons. This strategic practice enhances client satisfaction through reduced no-shows, timely services, and personalised attention. Pre-booking strengthens relationships, boosts loyalty, and provides a seamless client experience. Moreover, salons can anticipate staffing and inventory needs, craft targeted marketing campaigns, and improve overall service quality. Why not create loyalty programmes offering incentives for clients who pre-book or simplify the process with online systems and reminders? Your salon can thrive by embracing the pre-booking revolution.

Tools like education, rewards, and strategic communication can encourage clients to pre-book. Educate clients on maintaining hair health with regular appointments, showcase calendar availability at checkout, and utilise reminders to keep your salon in clients' minds. Engage through social media and themed promotions, emphasising the benefits of booking ahead. A focus on exceptional service, personal engagement, and strategic follow-ups ensures clients are eager to return. So, empower your team to transform operations and enrich client relationships, ensuring chairs are filled and financial stability is secured throughout the year.

Snip&Save is a Contentive publication in the FinPro division